At Osiris Real Estate, we aim to provide transparent and fair service terms for all clients and property seekers.
This policy explains how refunds and cancellations are handled.
1. Service Cancellation
- You may cancel a property inquiry or service request before any transaction or agreement is confirmed without charges.
- Once a service or property marketing campaign has started, a partial fee may apply depending on progress.
- Cancellation requests must be made in writing via email.
2. Refund Policy
- Payments made for completed or ongoing services (such as property listing, promotion, or consultancy) are non-refundable.
- Refunds may be considered only if Osiris Real Estate fails to deliver the agreed service or due to duplicate payments.
- Refund requests must be submitted within 7 days of the transaction date.
3. Refund Processing
- Approved refunds will be processed via the same payment method used for the initial payment.
- Processing times vary depending on your payment provider.
4. Contact for Refunds & Cancellations
For cancellation or refund inquiries, please contact:
📧 info@osirisrealestate.site